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Buyer Policy

Welcome to NAMMA KADAIVEETHI LTD ("we," "us," or "our")! This Buyer Policy outlines the rights and responsibilities of buyers who use our www.nammakadaiveethi.com  website. By using our platform, you agree to comply with the terms and conditions outlined in this policy.

 

Account and Registration

 

To use our www.nammakadaiveethi.com  as a buyer, you must create an account. You agree to provide accurate and up-to-date information during the registration process, including your name, contact information, and a secure password. You are responsible for maintaining the confidentiality of your account credentials.

 

Product and Service Selection

As a buyer, you have the right to:

  • Browse and search for products and services offered by sellers on our platform.
  • View detailed product or service descriptions, pricing, and seller information.
  •  Contact sellers for inquiries or clarification on products or services.

Purchasing

When making a purchase, you agree to:

  • Review product or service details, including pricing, shipping costs, and estimated delivery times.
  • Verify the accuracy of your shipping address and payment information
  • Confirm your purchase by clicking the "Buy Now" or equivalent button
  • Agree to pay for the selected products or services and any associated fees

Payment and Transaction Security

We utilise secure payment methods to protect your financial information. By making a purchase on our platform, you agree to:

  • Pay for your purchases promptly using the selected payment method.
  • Verify the accuracy of your payment information.
  • Report any suspicious activity or unauthorised transactions to us promptly.

Returns and Refunds

If you need to return a product or request a refund, please refer to our Return Policy for specific guidelines and procedures.

Feedback and Reviews

As a buyer, you can provide feedback and reviews for products and services. You agree to provide honest, fair, and accurate feedback, adhering to our guidelines and policies regarding feedback and reviews.

Dispute Resolution

If a dispute arises between you and a seller, we encourage you to attempt to resolve the issue through communication. If a resolution cannot be reached, please contact our customer support for assistance.

Prohibited Activities

As a buyer, you must not engage in any of the following prohibited activities:

  • Fraudulent or malicious behaviour, including chargebacks without valid reasons.
  • Violation of intellectual property rights by using or distributing copyrighted or trademarked materials without proper authorization.
  • Violation of our community guidelines or policies.

Privacy and Data Security

We take your privacy and data security seriously. By using our platform, you agree to our Privacy and Data Protection Policy, which outlines how we handle your personal information.

Changes to this Policy

We reserve the right to update or amend this Buyer Policy as needed. Any changes will be posted on our website with the revised effective date.

 

Contact Us

If you have any questions or concerns regarding this policy, your account, or a specific transaction, please contact our customer support at

Contact Information

For questions or concerns, contact

Company Address: 71- 75, Shelton Street, Covent Garden, London, WC2H 9JQ, UK

Email Address: info@nammakadaiveethi.com

Phone Number: +44 7448213967

 

Thank you for being a valued member of our www.nammakadaiveethi.com . We appreciate your cooperation in following these guidelines and helping us maintain a safe and enjoyable shopping environment for all buyers.