At NAMMA KADAIVEETHI LTD ("we," "us," or "our"), we are committed to providing a fair and transparent platform for both buyers and sellers. This Return Policy outlines the procedures and guidelines for handling returns and exchanges on our www.nammakadaiveethi.com  website.

Returns and Exchanges for Sellers

We understand that returns and exchanges can be an integral part of eCommerce. This policy outlines the processes and expectations for sellers regarding returns and exchanges.

 Return Period:

Buyers can initiate a return or exchange within 7 days from the date of delivery.

Sellers are required to accept returns and exchanges initiated by buyers within 7 days from the date of delivery.

Eligible Returns:

Buyers can request returns for products that are damaged, defective, not as described, or that do not meet the specifications mentioned in the product listing.

Sellers must accept returns for products that are damaged, defective, not as described, or that do not meet the specifications mentioned in the product listing.

Non-Eligible Returns:

Some items may not be eligible for returns, such as perishable goods, personalised or custom-made items, and digital downloads. Please check the product listing for return eligibility information.

Sellers may choose to specify certain items as non-returnable, such as perishable goods, personalised or custom-made items, and digital downloads.

Restocking Fees:

Sellers may apply restocking fees under certain conditions, but these fees should be clearly communicated in the product listing.

Initiating a Return or Exchange as a Buyer

Buyers can initiate a return or exchange by following these steps:

Log in to Your Account: Sign into your account on our website.

Locate the Order: Go to your order history and select the order containing the item you want to return or exchange.

Request a Return: Follow the prompts to request a return or exchange. Please provide a reason for your return.

Seller's Response:  Sellers are expected to respond to return or exchange requests within 7 working days.

Buyer Responsibilities

Return Shipping: Buyers are responsible for return shipping costs unless the return is due to a product defect, error on the part of the seller, or not as described in the product listing.

Seller Responsibilities

Inspection: Upon receiving the returned item, sellers are responsible for inspecting the product and determining its eligibility based on the criteria 

Refund or Exchange: If the return is approved, sellers should promptly process refunds or exchanges based on the buyer's preference.

Contact Us

 If you are a buyer and need assistance with a return or exchange, or if you have any questions regarding this policy, please contact our customer support at

Contact Information

For questions or concerns, contact

Company Address: 71- 75, Shelton Street, Covent Garden, London, WC2H 9JQ, UK

Email Address: info@nammakadaiveethi.com

Phone Number: +44 7448213967

By using our www.nammakadaiveethi.com  website, buyers and sellers agree to abide by these respective Return Policies. We reserve the right to update or amend these policies, and any changes will be posted on our website with the revised effective date.