Eligibility Criteria

To become a registered seller on WWW.NAMMAKADAIVEETHI.COM,  you must meet the following eligibility criteria:

·       You must be a legal entity registered in the United Kingdom.

·       Or You are an entrepreneur in the United Kingdom

·       You must have a valid and verifiable UK postal address.

·       You must provide accurate and complete information during the registration process.

Verification Process

Upon registering as a seller, WWW.NAMMAKADAIVEETHI.COM  will initiate a verification process to ensure the accuracy and legitimacy of your information. This process may include:

·       Verification of your business registration details with the relevant UK authorities.

·       Verification of your provided UK postal address.

·       Verification of your tax identification number (if applicable).

·       Verification of your bank account information for payment processing.

Document Submission

As part of the verification process, you may be required to submit specific documents or information, such as:

·       Proof of business registration.

·       Proof of identity of the person registering on behalf of the business.

·       Proof of address.

·       Bank account information for payment processing.

Approval Process

Once you have submitted the necessary documents and information, WWW.NAMMAKADAIVEETHI.COM  will review and verify your application. The approval process may take several business days. During this time, you may not have full access to all seller features.

Account Activation

Upon successful verification, your seller account will be activated, and you will gain access to all seller features on WWW.NAMMAKADAIVEETHI.COM.

Ongoing Compliance

As a registered seller on WWW.NAMMAKADAIVEETHI.COM,  you are required to maintain accurate and up-to-date information regarding your business. Failure to do so may result in account suspension or termination.

Account Security

You are responsible for maintaining the security of your seller account credentials. Do not share your account login information with anyone. WWW.NAMMAKADAIVEETHI.COM will never ask for your password via email or phone.

Appeals Process

If your seller account is suspended or terminated, you have the right to appeal the decision. WWW.NAMMAKADAIVEETHI.COM will provide information on the appeals process in such cases.

Legal Compliance

WWW.NAMMAKADAIVEETHI.COM operates in accordance with UK laws and regulations. As a seller, you are expected to comply with all applicable laws, including tax regulations and consumer protection laws.

Accurate Product Information

As a seller on WWW.NAMMAKADAIVEETHI.COM, you are responsible for providing accurate, truthful, and complete information for each product listing. Ensure that product listings include clear and concise product titles and detailed, accurate descriptions. Display correct pricing, including any applicable taxes or fees.

Images and Media

Product listings must include high-quality images and media that accurately represent the product being sold.

·       Use clear and professionally taken images.

·       Display the product from multiple angles if applicable.

·       Avoid using misleading or generic images.

Product Specifications

Provide comprehensive product specifications, including:

·       Dimensions (if applicable).

·       Materials used.

·       Weight (if applicable).

·       Available sizes and colours.

·       Warranty information (if applicable).

·       Safety and usage instructions (if applicable).

Pricing Transparency

All pricing information must be transparent and clearly communicated. The base price of the product should be clearly displayed, along with any additional charges (e.g., shipping fees, taxes). Clearly state any discounts, promotions, or special offers and their terms

Prohibited Content

You are prohibited from listing the following types of content:

·       False or misleading information.

·       Offensive or inappropriate content.

·       Counterfeit or unauthorized replica products.

·       Stolen or illegally acquired items.

·       Items that infringe upon intellectual property rights.

Compliance with UK Laws

Sellers must comply with all applicable UK laws and regulations, including consumer protection laws, product safety standards, and labelling requirements.

Reporting Inaccurate Listings

Buyers are encouraged to report any listings they believe to be inaccurate, misleading, or in violation of this policy. Promptly investigate and address reported listings.

Seller Responsibilities

·       Monitoring and maintaining the accuracy of their product listings.

·       Responding to buyer inquiries promptly and accurately.

·       Resolving disputes related to product descriptions or conditions.

Consequences of Violations

Failure to adhere to this Product Listing and Description Policy may result in consequences, including, but not limited to, the removal of listings, account suspension, or termination.

Transparent Pricing

As a seller on WWW.NAMMAKADAIVEETHI.COM, you must provide transparent and accurate pricing for your products. Clearly state the base price of each product and include any additional charges, such as taxes or shipping fees, during the checkout process.

Currency

Prices must be displayed in UK pounds (GBP) unless explicitly stated otherwise. If you offer international shipping, you can display prices in other currencies as well, but the GBP price should always be visible.

Accurate Pricing Information

Ensure that all pricing information you provide is accurate, up-to-date, and does not mislead or deceive customers.

Discounts and Promotions

You may offer discounts and promotions on your products. These discounts should adhere to the following guidelines:

·       Discounts should genuinely reflect a reduction in the regular price.

·       Clearly state any conditions or limitations of the discount, such as minimum purchase requirements or expiration dates.

Pricing Changes

If you make changes to the prices of your products, clearly communicate these changes to customers, and do not apply them retroactively to confirmed orders.

Fairness

Discounts should be applied fairly to all customers and should not discriminate against any particular group or individual.

Availability

Ensure that you have sufficient stock available for the products you are discounting. Customers should not be misled into believing a product is available at a discount when it is not.

Reporting Issues

Encourage customers to report any pricing or discount issues they encounter. Promptly investigate and address reported issues.

Shipping Methods and Times

As a seller on WWW.NAMMAKADAIVEETHI.COM, you must clearly specify the shipping methods available to customers and the estimated delivery times for each method.

Make every effort to ensure that the estimated delivery times are accurate and achievable.

Shipping Costs

Clearly communicate any shipping costs to customers during the checkout process. If you offer free shipping, make this clear in your product listings and checkout information.

Delivery Areas

Specify the geographical areas or regions where you are willing to ship products. If you offer international shipping, clearly state the countries you can ship to.

Dispatch Times

Provide customers with the expected dispatch or processing time for their orders. This should include the time it takes to prepare the product for shipment.

Tracking and Confirmation

Whenever possible, provide tracking information to customers so they can monitor the status of their orders.

Send order confirmation emails to customers upon successful payment, including order details and estimated delivery times.

Shipping Responsibilities

Ensure that products are packed securely to prevent damage during transit.Provide accurate and legible shipping labels and documentation, including customs forms for international shipments, when applicable.

Delays and Communication

In the event of unexpected shipping delays, promptly inform the customer and provide updated delivery estimates. Maintain open communication with customers regarding the status of their orders, especially in cases of delays or issues.

International Shipping

If you offer international shipping, be aware of and comply with the customs regulations, tariffs, and import duties of the destination country. Clearly communicate any additional costs to the customer.

Lost or Damaged Shipments

In cases where a shipment is lost or arrives damaged, promptly initiate the appropriate steps to resolve the issue and ensure customer satisfaction.

Policy Updates

Keep this Shipping and Delivery Policy up-to-date and in compliance with UK consumer protection laws. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

Returns and Refunds Obligations

As a seller on WWW.NAMMAKADAIVEETHI.COM, you are obligated to adhere to the following returns and refunds policy.

Consumer Rights

Customers have the right to return products purchased from you if they are defective, not as described, or if they change their mind within the legal timeframe. Customers must notify you of their intention to return a product within 14 days of receiving it (or within a specified period as required by law).

Returns Process

You must provide clear instructions to customers on how to initiate a return, including contact information and return address. When a customer requests a return, you should respond promptly and provide instructions for returning the product.

Condition of Returned Products

Products returned by customers must be in their original condition, unused, and with all original packaging and tags intact, unless they are returning a defective product.

Refund Process

Upon receiving a returned product, you should process the refund without undue delay and no later than 14 days from the date you receive the returned item. You may issue refunds using the same payment method the customer used for the original transaction unless you have a different agreement with the customer.

Faulty or Incorrect Products

If a customer returns a product because it is faulty or not as described, you are responsible for:

Providing a full refund, including the cost of return shipping. Resolving the issue promptly and to the customer's satisfaction.

Exceptions to the Right to Return

Some products may be exempt from the right to return, such as:

·       Personalized or custom-made items.

·       Perishable goods.

·       Sealed audio or video recordings or software if unsealed by the customer.

·       Clearly communicate any exceptions to customers in your product listings.

Communication with Customers

Maintain open and transparent communication with customers regarding returns, refunds, or any issues with their orders.

Policy Updates

You should keep this Returns and Refunds Policy up-to-date and in compliance with UK consumer protection laws. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

Commitment to Quality

As a seller on WWW.NAMMAKADAIVEETHI.COM, you are committed to providing products of the highest quality to our customers.

Product Authenticity

You guarantee that all products listed for sale on our platform are genuine, authentic, and not counterfeit.

You are responsible for ensuring that the products you offer do not infringe upon any intellectual property rights, trademarks, or copyrights.

Quality Standards

You must adhere to industry and regulatory standards for product quality, safety, and performance.

Products must meet all applicable UK safety and quality regulations and standards, including product labelling and certification requirements.

Detailed Product Descriptions

Product listings should include detailed and accurate descriptions of the product's features, specifications, and characteristics. Highlight any quality certifications, warranties, or guarantees associated with the product.

Product Inspection and Testing

Before listing products for sale, you should conduct quality inspections and, when applicable, product testing to ensure they meet the specified standards. Maintain records of product inspections and testing for reference.

Handling Returns Due to Quality Issues

If a customer returns a product due to quality concerns or defects, you must handle the return promptly and professionally. You are responsible for covering return shipping costs and providing refunds or replacements as appropriate.

Counterfeit and Unauthorized Products

You are strictly prohibited from listing counterfeit or unauthorized replica products.

WWW.NAMMAKADAIVEETHI.COM  reserves the right to investigate and remove any listings that violate this policy.

Reporting Violations

If you suspect that a product listed by another seller on our platform is counterfeit or violates this Quality Assurance and Product Authenticity Policy, please report it immediately to our support team.

Compliance with UK Laws

Ensure that all your products and practices comply with UK consumer protection laws and regulations, including those related to product safety, labelling, and consumer rights.

Consequences of Violations

Failure to adhere to this Quality Assurance and Product Authenticity Policy may result in consequences, including, but not limited to, the removal of listings, account suspension, or termination.

Policy Updates

WWW.NAMMAKADAIVEETHI.COM  may update this Quality Assurance and Product Authenticity Policy as needed. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

Commitment to Customer Satisfaction

As a seller on WWW.NAMMAKADAIVEETHI.COM, you are committed to ensuring the satisfaction of our customers.

Prompt Communication

You agree to respond to customer inquiries, messages, and requests promptly and within a reasonable timeframe. Response times may vary depending on the nature of the inquiry but should typically be within 24 to 48 hours.

Professionalism

Maintain a high level of professionalism and courtesy when communicating with customers, regardless of the nature of the inquiry. Avoid using offensive or inappropriate language in all communications.

Transparency

Be transparent and honest in your communications with customers. Provide accurate information and address any questions or concerns to the best of your ability. If there are delays or issues with orders, communicate this information to customers promptly.

Order Updates

Provide regular updates to customers on the status of their orders, including shipping and delivery information.

Handling Returns and Refunds

Comply with WWW.NAMMAKADAIVEETHI.COM's  Returns and Refunds Policy when handling customer returns and refund requests. Process returns and refunds promptly and professionally.

Resolution of Disputes

In the event of disputes or disagreements with customers, make every effort to resolve the issue amicably and to the customer's satisfaction.

Privacy and Data Protection

Protect customer privacy and personal information in accordance with applicable data protection laws and WWW.NAMMAKADAIVEETHI.COM's  privacy policy.

Prohibited Conduct

Do not engage in any form of harassment, threats, or discrimination towards customers. Avoid spamming or sending unsolicited messages to customers.

Reporting Violations

If you encounter any violations of this policy by other sellers or customers on our platform, please report them to our support team.

Compliance with UK Laws

Ensure that all your customer support practices comply with UK consumer protection laws and regulations.

Consequences of Violations

Failure to adhere to this Customer Support and Communication Policy may result in consequences, including, but not limited to, the removal of listings, account suspension, or termination.

Policy Updates

WWW.NAMMAKADAIVEETHI.COM  may update this Customer Support and Communication Policy as needed. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

Payment Methods

As a seller on WWW.NAMMAKADAIVEETHI.COM, you agree to accept payments from buyers through the payment methods designated by our platform. Ensure that you provide accurate and up-to-date payment information to facilitate smooth transactions.

Payment Processing

Payments for products sold on our platform will be processed through [Payment Processor Name], or another designated payment processing service. Sellers are responsible for understanding and complying with the terms and conditions of the chosen payment processor.

Payment Settlement

Payments for completed transactions will be settled according to the schedule established by our platform.

Sellers may be subject to processing fees or commissions based on the terms agreed upon during registration or specified in their seller agreements.

Fee Structure

WWW.NAMMAKADAIVEETHI.COM may charge sellers various fees, including but not limited to listing fees, transaction fees, and subscription fees. Fee structures and rates may vary depending on the seller's subscription level or other factors specified in their seller agreement.

Taxes and VAT

Sellers are responsible for understanding and complying with their tax obligations, including Value Added Tax (VAT) or other applicable taxes. Clearly communicate any applicable taxes or fees to customers during the checkout process.

Fee Disputes

In the event of a dispute over fees or payments, sellers should contact our customer support team for resolution.

Pay-outs

Sellers can request pay-outs for available funds in accordance with WWW.NAMMAKADAIVEETHI.COM's  pay-out schedule. Pay-outs may be subject to minimum pay-out thresholds and processing times.

Chargebacks and Disputes. Sellers should be aware that chargebacks and payment disputes may occur. WWW.NAMMAKADAIVEETHI.COM  will investigate and resolve these issues in accordance with applicable policies and guidelines.

Policy Updates

WWW.NAMMAKADAIVEETHI.COM  may update this Payments and Fees Policy as needed. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

Compliance with UK Laws

Ensure that all payment and fee-related practices comply with UK consumer protection laws and regulations.

Consequences of Violations

Failure to adhere to this Payments and Fees Policy may result in consequences, including, but not limited to, the removal of listings, account suspension, or termination.

Respect for Intellectual Property Rights

As a seller on WWW.NAMMAKADAIVEETHI.COM, you must respect the intellectual property rights of others, including copyrights, trademarks, patents, and other proprietary rights. You are responsible for ensuring that your listings and products do not infringe upon the intellectual property rights of third parties.

Prohibited Content

You are strictly prohibited from listing, offering, or selling products that infringe upon the intellectual property rights of others. Do not use copyrighted images, logos, trademarks, or other proprietary content in your listings without proper authorization.

Trademarks and Branding

Do not use trademarks, logos, or branding of third parties in a way that may mislead customers or create confusion about the origin of your products.

Licensing and Authorization

If you sell products that incorporate intellectual property owned by others, you must have the necessary licenses or authorizations to do so.

Reporting Intellectual Property Violations

WWW.NAMMAKADAIVEETHI.COM encourages all users to report intellectual property violations promptly. If you believe that a listing or product on our platform infringes upon your intellectual property rights, please contact our support team.

Consequences of Violations

Failure to adhere to this Intellectual Property and Copyright Policy may result in consequences, including, but not limited to, the removal of listings, account suspension, or termination.

Policy Updates

WWW.NAMMAKADAIVEETHI.COM  may update this Intellectual Property and Copyright Policy as needed. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

Compliance with UK Laws

Ensure that all intellectual property practices comply with UK intellectual property laws and regulations.

Dispute Resolution

Sellers should cooperate with affected parties and WWW.NAMMAKADAIVEETHI.COM   to resolve the issue in accordance with applicable laws and policies.

Importance of Feedback

Reviews and ratings play a vital role in helping customers make informed decisions on WWW.NAMMAKADAIVEETHI.COM. Honest and accurate feedback benefits both buyers and sellers by fostering trust and transparency.

Authentic Reviews

Reviews should be genuine and reflect the actual experiences of customers with the products and services provided by sellers. Do not engage in or encourage fake reviews, manipulation of ratings, or any form of review fraud.

Feedback Eligibility

Customers who have purchased a product or received a service may submit reviews and ratings.

Reviews should pertain to the specific product or service and its quality, condition, or accuracy.

Fairness and Respect

Maintain a respectful and constructive tone in reviews and comments. Avoid personal attacks, offensive language, or discriminatory content.

Accuracy

Provide factually accurate information in reviews. Avoid spreading false or misleading statements.

If a review contains inaccurate information or violates our policies, it may be removed.

Resolution of Disputes

If a dispute arises between a buyer and a seller, attempt to resolve the issue privately and professionally before leaving negative feedback.

Removal of Inappropriate Content

WWW.NAMMAKADAIVEETHI.COM reserves the right to remove reviews that contain inappropriate content, violate our policies, or do not pertain to the product or service.

Transparency

Sellers should not attempt to manipulate reviews or ratings, such as by requesting or offering incentives for positive feedback.

Reporting Violations

If you encounter reviews or ratings that you believe violate this policy, please report them to our support team.

Consequences of Violations

Failure to adhere to this Seller Ratings and Reviews Policy may result in consequences, including, but not limited to, the removal of reviews, account suspension, or termination.

Policy Updates

WWW.NAMMAKADAIVEETHI.COM may update this Seller Ratings and Reviews Policy as needed. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

Compliance with UK Laws

Ensure that all feedback practices comply with UK consumer protection laws and regulations.

Compliance with Laws

As a seller on WWW.NAMMAKADAIVEETHI.COM you must comply with all applicable UK laws and regulations, including those related to product safety, labelling, and consumer rights.

Prohibited Items

The following types of items are strictly prohibited from being listed or sold on our platform:

·       Items that are illegal, including counterfeit goods, stolen property, and illegal drugs.

·       Items that pose a risk to health, safety, or well-being, including hazardous materials, weapons, and firearms.

·       Items that infringe upon intellectual property rights, including counterfeit or unauthorized replica products.

·       Adult content, pornography, or sexually explicit materials.

·       Items promoting hate speech, discrimination, or violence.

·       Any items that violate our platform's content policies.

Restricted Items

Some items may be restricted and can only be listed or sold under specific conditions, licenses, or authorizations. Ensure that you have the necessary permits or licenses to sell such items.

Prohibited Activities

The following activities are strictly prohibited on our platform:

·       Fraudulent or misleading activities, including identity theft or phishing.

·       Manipulation of reviews, ratings, or feedback.

·       Engagement in spamming, unsolicited advertising, or bulk messaging.

·       Violation of privacy rights, including the unauthorized collection or distribution of personal information.

Reporting Violations

If you encounter prohibited items or activities by other sellers or users on our platform, please report them to our support team.

Consequences of Violations

Failure to adhere to this Prohibited Items and Activities Policy may result in consequences, including, but not limited to, the removal of listings, account suspension, or termination.

Policy Updates

WWW.NAMMAKADAIVEETHI.COM may update this Prohibited Items and Activities Policy as needed. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

Compliance with UK Laws

a. Ensure that all items and activities on the platform comply with UK laws and regulations.

Safety and Integrity

WWW.NAMMAKADAIVEETHI.COM is committed to maintaining the safety, integrity, and reputation of our marketplace. We appreciate your cooperation in upholding these standards.

Compliance with UK Laws and Regulations

As a seller on WWW.NAMMAKADAIVEETHI.COM  you must comply with all applicable UK laws and regulations that govern e-commerce activities, including but not limited to:

·       Consumer protection laws.

·       Data protection and privacy laws, such as the General Data Protection Regulation (GDPR).

·       Intellectual property laws, including copyright, trademark, and patent laws.

·       Product safety and labelling regulations.

·       Tax and VAT regulations.

·       Import and export laws, if applicable.

·       Any other relevant laws and regulations.

Seller Responsibilities

Sellers are responsible for understanding and adhering to all legal requirements that pertain to their products, services, and business operations.

Keep all necessary records and documentation related to your business and transactions.

Accurate Product Information

Provide accurate and truthful information about your products, services, and business activities, including product descriptions, pricing, and availability.

Data Protection and Privacy

Protect customer data and privacy in accordance with UK data protection laws, including obtaining consent where required and ensuring the security of customer information.

Intellectual Property

Respect and uphold the intellectual property rights of others, including copyrights, trademarks, and patents. Do not use copyrighted images, logos, trademarks, or other proprietary content without proper authorization.

Tax Compliance

Comply with UK tax laws, including registering for VAT if your business meets the threshold for registration. Clearly communicate any applicable taxes or fees to customers during the checkout process.

Product Safety and Compliance

Ensure that all products listed for sale comply with UK product safety standards and labelling requirements.

Reporting Violations

If you become aware of any violations of this Legal and Regulatory Compliance Policy by other sellers or users on our platform, please report them to our support team.

Consequences of Violations

Failure to adhere to this Legal and Regulatory Compliance Policy may result in consequences, including, but not limited to, the removal of listings, account suspension, or termination.

Policy Updates

WWW.NAMMAKADAIVEETHI.COM may update this Legal and Regulatory Compliance Policy as needed. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

Consultation with Legal Advisors

We strongly recommend that sellers consult legal advisors to ensure full compliance with all relevant laws and regulations.

Compliance as a Condition of Participation

Compliance with this policy is a condition of participation on our platform. Sellers who fail to comply may face legal consequences and removal from the platform.

Compliance with Platform Policies

Sellers on WWW.NAMMAKADAIVEETHI.COM are expected to adhere to all platform policies, including but not limited to those related to product listings, customer communication, payments, and legal compliance.

Grounds for Termination or Suspension

The following are grounds for the suspension or termination of a seller's account:

·       Repeated violations of platform policies, including selling prohibited items or engaging in prohibited activities.

·       Fraudulent or deceptive practices, including manipulating reviews, ratings, or feedback.

·       Non-compliance with UK laws and regulations, including consumer protection, data protection, and intellectual property laws.

·       Failure to resolve customer disputes in a timely and professional manner.

·       Violation of the privacy or data protection rights of customers or other users.

·       Engaging in harassment, hate speech, or any form of discriminatory behaviour.

·       Any other violation of platform policies or relevant laws.

Investigation and Warning

WWW.NAMMAKADAIVEETHI.COM may conduct an investigation before suspending or terminating a seller's account. In some cases, a warning may be issued to allow the seller an opportunity to rectify policy violations.

Suspension or Termination

Depending on the severity and frequency of violations, WWW.NAMMAKADAIVEETHI.COM reserves the right to suspend or terminate a seller's account with or without prior warning.

Notice of Suspension or Termination

WWW.NAMMAKADAIVEETHI.COM will provide the seller with written notice via email, including the reason for the suspension or termination.

Appeal Process

Sellers have the right to appeal a suspension or termination by contacting our support team within a specified timeframe. Appeals will be reviewed by our team, and decisions will be communicated to the seller.

Consequences of Termination

If an account is terminated, the seller may lose access to all platform services, including the ability to list products and conduct transactions.

Compliance with UK Laws

Sellers are responsible for ensuring that their activities on the platform comply with all UK laws and regulations.

Policy Updates

WWW.NAMMAKADAIVEETHI.COM may update this Termination and Suspension Policy as needed. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

Consultation with Legal Advisors

Sellers are encouraged to seek legal advice to ensure full compliance with all relevant laws and regulations.

Violations by Other Sellers or Users

If you become aware of violations by other sellers or users on our platform, please report them to our support team.

Reinstatement

In cases where suspension is temporary, sellers may be reinstated upon successful resolution of the issues that led to the suspension.

Respect and Professionalism

Treat all members of the online community, including customers, fellow sellers, and platform administrators, with respect and professionalism. Engage in constructive and courteous communication at all times.

Honesty and Transparency

Provide accurate and truthful information in all your interactions, including product listings, descriptions, and customer communication. Do not engage in fraudulent or deceptive practices, including misleading product information.

Integrity in Reviews and Ratings

Do not manipulate reviews, ratings, or feedback through fake reviews, bribes, or any other dishonest means.

Encourage honest and genuine feedback from customers.

Privacy and Data Protection

Respect the privacy and data protection rights of customers and other users in accordance with UK data protection laws, including the General Data Protection Regulation (GDPR).

Do not share personal information of customers or other users without their explicit consent.

Intellectual Property

Respect and uphold the intellectual property rights of others, including copyrights, trademarks, and patents.

Do not use copyrighted images, logos, trademarks, or other proprietary content without proper authorization.

Prohibited Items and Activities

Adhere to the platform's Prohibited Items and Activities Policy, and refrain from listing or selling prohibited items or engaging in prohibited activities.

Compliance with UK Laws

Ensure that your activities on the platform comply with all applicable UK laws and regulations, including consumer protection, tax, and product safety laws.

Reporting Violations

If you become aware of violations of these Community Guidelines and the Code of Conduct by other sellers or users, please report them to our support team.

Consequences of Violations

Failure to adhere to these guidelines and the code of conduct may result in consequences, including, but not limited to, the removal of listings, account suspension, or termination.

Policy Updates

WWW.NAMMAKADAIVEETHI.COM may update these Community Guidelines and the Code of Conduct as needed. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policies.

Consultation with Legal Advisors

Sellers are encouraged to seek legal advice to ensure full compliance with all relevant laws and regulations.

Creating a Positive Community

Sellers play a significant role in creating a positive and respectful online community. Your commitment to these guidelines helps maintain a welcoming and trustworthy environment for all.

Overview

Seller performance metrics are used to evaluate and maintain the quality of sellers on WWW.NAMMAKADAIVEETHI.COM and ensure a positive customer experience.

Performance Metrics

The following performance metrics may be monitored:

·       Order Fulfilment Rate: The percentage of orders successfully fulfilled and shipped on time.

·       Customer Feedback and Ratings: Feedback and ratings provided by customers on the quality of products and customer service.

·       Shipping and Delivery Times: The timeliness of shipping and delivery as compared to estimated delivery times.

·       Return and Refund Rate: The percentage of orders returned by customers and refunds issued.

·       Customer Response Time: The time taken to respond to customer inquiries and messages.

Minimum Performance Standards

Sellers are expected to meet or exceed the minimum performance standards established by WWW.NAMMAKADAIVEETHI.COM.Minimum standards may be subject to periodic review and adjustment.

Monitoring and Evaluation

Seller performance metrics are regularly monitored and evaluated to ensure compliance with minimum standards. Sellers who consistently fail to meet minimum standards may be subject to further evaluation and actions.

Communication

Sellers will be notified if their performance metrics fall below acceptable levels. Sellers are encouraged to proactively address issues affecting their performance metrics.

Improvement Plan

Sellers who do not meet performance standards will be required to develop an improvement plan in consultation with WWW.NAMMAKADAIVEETHI.COM. Improvement plans should outline specific actions to be taken to improve performance.

Transparency

WWW.NAMMAKADAIVEETHI.COM is committed to providing transparent feedback and communication regarding seller performance metrics.

Consequences of Non-Compliance

Failure to meet performance standards and demonstrate improvement may result in consequences, including, but not limited to:

·       Reduced visibility of listings.

·       Suspension of certain privileges.

·       Account suspension or termination in severe cases.

Appeals Process

Sellers have the right to appeal performance-related actions or decisions.

Appeals will be reviewed by WWW.NAMMAKADAIVEETHI.COM, and decisions will be communicated to the seller.

Compliance with UK Laws

Seller performance metrics should be assessed and applied in accordance with all relevant UK laws and regulations.

Policy Updates

WWW.NAMMAKADAIVEETHI.COM may update this Seller Performance Metrics Policy as needed. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

Introduction

WWW.NAMMAKADAIVEETHI.COM may periodically update or modify its platform, policies, or terms of service to improve user experience, comply with changing laws, or address emerging issues.

Notification of Updates

Sellers will be notified of updates and modifications through their registered email addresses or through platform notifications. WWW.NAMMAKADAIVEETHI.COM may also post updates on a dedicated page accessible to sellers.

Review and Understanding

It is the responsibility of each seller to review and understand any updates or modifications to the platform, policies, or terms of service.

Effective Date

Updates and modifications will have an effective date specified in the notification.

Sellers are expected to comply with the updated policies or terms starting from the effective date.

Changes to Policies and Terms

Updates or modifications may include changes to platform policies, including but not limited to those related to returns, refunds, payments, or prohibited items. Updates may also involve changes to the terms of service, including terms governing fees, seller responsibilities, and dispute resolution.

Feedback and Questions

Sellers are encouraged to provide feedback or seek clarification on updates or modifications through the designated support channels.

Continuing to Use the Platform

Continuing to use WWW.NAMMAKADAIVEETHI.COM after the effective date of updates or modifications implies acceptance of the changes.

Opt-Out Option

In some cases, updates or modifications may include the option for sellers to opt out of specific changes or features. This will be clearly communicated in the update notification.

Legal Compliance

Updates and modifications will be made in compliance with applicable UK laws and regulations.

Policy Review

WWW.NAMMAKADAIVEETHI.COM may periodically review and update this Updates and Modifications Policy to reflect current practices and legal requirements.

Consequences of Non-Compliance

Failure to comply with updates or modifications may result in consequences, including, but not limited to, the removal of listings, account suspension, or termination.

Consultation with Legal Advisors

Sellers are encouraged to seek legal advice if they have concerns about the impact of updates or modifications on their rights and obligations.

Policy Acceptance

By registering as a seller on WWW.NAMMAKADAIVEETHI.COM, you acknowledge and agree to comply with updates and modifications as outlined in this policy.

Overview

Disputes between sellers and customers can occasionally arise on WWW.NAMMAKADAIVEETHI.COM. We are committed to providing a fair and efficient dispute resolution process.

Definitions

A disagreement or conflict between a seller and a customer regarding a transaction on the platform.

Communication and Resolution

Sellers are encouraged to engage in open and respectful communication with customers to address and resolve disputes amicably.

Disputes should be resolved promptly and professionally, with a focus on customer satisfaction and fairness.

Customer Contact

Customers who encounter issues or disputes with a seller's products or services should first attempt to contact the seller directly through the platform's messaging system.

Seller Responsibilities

Sellers are responsible for promptly responding to customer inquiries and attempting to resolve disputes in good faith. If a resolution is reached, sellers should communicate the resolution to the customer.

Escalation

If a dispute remains unresolved after communication between the seller and customer, either party may request platform intervention by contacting our support team.

Platform Intervention

WWW.NAMMAKADAIVEETHI.COM will evaluate the dispute based on the available information and platform policies. We may request additional information or documentation from both parties to assist in resolving the dispute.

Fair and Impartial Resolution

WWW.NAMMAKADAIVEETHI.COM will strive to achieve a fair and impartial resolution based on the facts and circumstances of the dispute. Decisions may include refunding the customer, facilitating returns, or taking other appropriate actions.

Finality of Decisions

Decisions made by WWW.NAMMAKADAIVEETHI.COM in dispute resolution processes are final and binding.

Appeal Process

If a seller or customer disagrees with a dispute resolution decision, they may request a review by contacting our support team and appeals will be reviewed, and the decision on appeal is final.

Compliance with UK Laws

All dispute resolution processes and decisions will be conducted in accordance with applicable UK consumer protection and dispute resolution laws.

Confidentiality

All information related to dispute resolution will be kept confidential and used solely for the purpose of resolving the dispute.

Consequences of Non-Compliance

Failure to comply with the dispute resolution process may result in consequences, including, but not limited to, the removal of listings, account suspension, or termination.

Policy Updates

WWW.NAMMAKADAIVEETHI.COM may update this Dispute Resolution Policy as needed. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

Introduction

WWW.NAMMAKADAIVEETHI.COM is committed to providing a secure and trusted online marketplace for sellers and customers. This policy outlines security measures and fraud prevention guidelines for sellers.

Account Security

Sellers are responsible for maintaining the security of their accounts, including safeguarding login credentials, such as usernames and passwords. Use strong and unique passwords for your account and update them regularly. Do not share your account credentials with anyone.

Phishing and Scams

Be vigilant for phishing attempts and scams. Do not click on suspicious links or provide personal or financial information in response to unsolicited emails or messages. Report any phishing or scam attempts to our support team.

Payment Security

Use secure and reputable payment processors to process transactions. Ensure that your payment processing methods comply with UK laws and regulations.

Data Protection

Protect customer data and adhere to UK data protection laws, including the General Data Protection Regulation (GDPR), when handling and storing customer information.

Intellectual Property

Ensure that your listings and products do not infringe upon the intellectual property rights of others, including copyrights, trademarks, and patents.

Verify the authenticity of products you sell to prevent selling counterfeit goods.

Fraud Prevention

Be vigilant for fraudulent orders or transactions. If a transaction appears suspicious, conduct additional verification before fulfilling the order.

Report any suspected fraudulent activities to our support team.

Compliance with UK Laws

Ensure that your activities on the platform comply with all applicable UK laws and regulations related to e-commerce, consumer protection, and fraud prevention.

Reporting Security Incidents

Sellers who encounter security incidents or vulnerabilities on the platform should promptly report them to our support team.

Consequences of Non-Compliance

Failure to adhere to this Security and Fraud Prevention Policy may result in consequences, including, but not limited to, the removal of listings, account suspension, or termination.

Policy Updates

WWW.NAMMAKADAIVEETHI.COM may update this Security and Fraud Prevention Policy as needed. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

Consultation with Legal Advisors

Sellers are encouraged to seek legal advice if they have concerns about the impact of security and fraud prevention measures on their rights and obligations.

Overview

Feedback from customers is valuable for sellers on WWW.NAMMAKADAIVEETHI.COM  This policy outlines the importance of feedback and the process for seeking, receiving, and acting upon it.

Importance of Feedback

Feedback provides valuable insights into the customer experience and can help sellers identify areas for improvement.

Positive feedback can enhance a seller's reputation and credibility on the platform.

Soliciting Feedback

Sellers are encouraged to actively solicit feedback from customers by providing clear opportunities and channels for them to leave reviews and ratings.

Responding to Feedback

Sellers should respond to customer feedback, both positive and negative, in a professional and constructive manner. Address any concerns or issues raised by customers promptly and professionally.

Continuous Improvement

Sellers are expected to use customer feedback as a tool for continuous improvement. Identify areas where improvements can be made in products, services, or customer experience.

Privacy and Data Protection

Sellers must respect customer privacy and data protection rights when requesting feedback or responding to it

Do not use customer information for purposes other than feedback or communication related to a transaction.

Prohibited Feedback Practices

Sellers are strictly prohibited from engaging in practices that manipulate or deceive customers or the feedback system. This includes:

·       Offering incentives in exchange for positive feedback.

·       Creating fake accounts to leave positive feedback.

·       Retaliatory feedback in response to negative feedback.

Reporting Violations

If seller encounters feedback that violates this policy, they should report it to our support team.

Consequences of Violations

Failure to adhere to this Feedback and Improvement Policy may result in consequences, including, but not limited to, the removal of listings, account suspension, or termination.

Policy Updates

WWW.NAMMAKADAIVEETHI.COM may update this Feedback and Improvement Policy as needed. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

Consultation with Legal Advisors

Sellers are encouraged to seek legal advice if they have concerns about their rights and obligations related to feedback and improvement.

Building Trust

Sellers play a significant role in building trust and credibility on the platform through their commitment to customer feedback and improvement.